Faq's

FREQUENTLY ASKED QUESTIONS(FAQS)

Yes, we do accept Cash Payments. However, we encourage everyone to pay only through our safe & secure Digital Payment Gateway, which allows Customers to pay through their Bank Debit/Credit Cards, Net Banking, Wallets and multiple UPIs like (including, not limited to) PayTM, Google Pay. This helps us to monitor on whether the Customers have been charged fairly and accurately by our Cab Managers and helps us to send out an accurate invoice to them.

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used

a. You can visit our website www.cabecars.in to know the details about our Company and our Promoters
b. Our Corporate Office is at 29, Kala Nagar, Bandra (E), Mumbai – 400 051 - Maharashtra

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used.

Our services at open for all areas in Mumbai & Pune as of now.

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used.

Irrespective of the type of car, right now under the Covid-19 regulations relaxation by the Central/State Govt., 4 passengers in addition to the Cab Manager is allowed in a car. As the relaxations change, we will also change the guidelines.

No, the Fare is for the Journey alone – Toll and Parking Charges will be additional.

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used.

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used.

All our Cabs are Air-conditioned cars. Please write to us if any Cab Manager refuses to switch on the AC in the Car.

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used.

Our services at open for all areas in Mumbai & Pune as of now.

Yes, we do accept Cash Payments. However, we encourage everyone to pay only through our safe & secure Digital Payment Gateway, which allows Customers to pay through their Bank Debit/Credit Cards, Net Banking, Wallets and multiple UPIs like (including, not limited to) PayTM, Google Pay. This helps us to monitor on whether the Customers have been charged fairly and accurately by our Cab Managers and helps us to send out an accurate invoice to them.

a. On Booking a ride through our Cab-E App, the ETA (estimated time of arrival) will show on your App screen. Please Book the ride, only if you are OK with the wait time. Right now, as we have just launched, we have lesser cars and hence the wait time may be long but they are still affordable. If you are certain on the date and time of travel, you could use our Pre-Booking option which does not have a wait time, once accepted by our Cab Managers.
b. Yes, you will get the details of our Cab Managers and they are available 24/7 across the city

Yes, as per Govt. regulations there are Night Charges as applicable, but with no Surge charges.

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used.

Our services at open for all areas in Mumbai & Pune as of now.

All our Cabs are Air-conditioned cars. Please write to us if any Cab Manager refuses to switch on the AC in the Car.

When you Log-in to your Cab-E App, you can put in your Pick-Up Location and your Drop-off Location, choose between the kind of car (Standard or SUV) and you will get the Ride information which gives the estimated Fare based on the time expected to complete the trip. As we do not have any surge pricing, the fare will almost remain the same every time except in cases where the time taken is longer or shorter than the time included in the estimated fare. On completion of the trip, the Customer and the Cab Manager will get the final fare which will be basis the actual distance covered, time taken and route used.Once you get our estimated fare, you can check the same on the App of other operators - for the same route and timing.

No, the Fare does not include Toll Charges. As a best practice, our Cab Managers will add the cost of the Toll, only when the cab has reached and crossed a particular Toll. The amount will get added to your Receipt. Please do not pay any additional cash for Tolls on the completion of the ride.

Right now, since we have just launched, we have lesser cars for the large demand coming in and hence the wait time may be long but they are still affordable. If you are certain on the date and time of travel, you could use our Pre-Booking option which does not have a wait time, once accepted by our Cab Managers.

Fares are always estimated before a ride. On the completion of the ride, the Customer and the Cab Manager will get the Final/Actual Fare which will depend on the actual distance covered, time taken and route used.

On Booking a ride through our Cab-E App, the ETA (estimated time of arrival) will show on your App screen. Please Book the ride, only if you are OK with the wait time. Right now, as we have just launched, we have lesser cars and hence the wait time may be long but they are still affordable. If you are certain on the date and time of travel, you could use our Pre-Booking option which does not have a wait time, once accepted by our Cab Managers.

All eligible and verified Drivers are only attached to our with Service.

We will be publishing our Customer Service Nos. shortly. As of now, you can write to us on contact@cabecars.com

We will be starting this service shortly, only with our Electric Cars.

For now, there are no round trips and hourly rental in our services. We will be adding add more features and services.

We do not have Auto booking available.

For schedule bookings, Cab Managers are allotted just 45mins before the actual time for the ride.

Instagram Facebook WhatsApp YouTube Twitter Linkedin